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Free Shipping! On Orders Above 80€

Welcome to Customer Service

+44 1618 366 825

Opening Hours (CET)

Monday to Thursday9.00 to 17.00

Friday9.00 to 14.30

Customer Service closes at 13.00 on 19 December.

 

Want your delivery before New Year? Order no later than:

Finland: Tuesday 16 December 2014

Ireland, Spain, Italy, Austria: Sunday 21 December 2014

UK: Tuesday 16 December 2014

Belgium: Wednesday 17 December (Kiala) and Monday 22 December 2014 (UPS)

France: Monday 15 December (Kiala) and Monday 22 December 2014 (UPS)

 

Shipping and Delivery in Ireland

Home delivery

Shipping costs: €5.95 - Free shipping on orders above €80.00!

Delivery time: 4-6 working days

Shipping Company: UPS

Minimum amount: €39.90

 

The shipping price is a fixed amount. This means that no matter how many items you choose to purchase, the shipping costs will stay the same.

 

Want your delivery before New Year? Order no later than Sunday 21 December 2014.

 

Track & Trace

As soon as your parcel has left our warehouse, you will receive an email with a track & trace number so you can follow the parcel until it reaches you.

 

When you are not at home 

UPS will deliver your parcel as quickly as possible. Your parcel will be delivered to your home address. If you are not at home, UPS will try again later or deliver your parcel to your neighbour (in which case, you will be notified).

 

Delivery exceptions

We are unfortunately not able to deliver to islands or areas with special customs regulations.

 

How to open / close the parcel